Terrible experience! After completing the formalities and being informed that I had purchased the supplementary full insurance from the rental service, the female manager on duty tried to sell me paper maps, GPS, and various insurances, which I refused. Her attitude then became very unfriendly. The Vitara arranged for me was red and had over 90,000 kilometers. While driving from Seljalandsfoss to Skógafoss, I received a call from the rental company inquiring about the vehicle's condition and requesting an inspection the next morning in Vík. The male staff member sounded very anxious on the phone. After I confirmed that the car was fine, his tone noticeably relaxed. About an hour later, before reaching Vík in a mountain pass near the branch road to Sólheimajökull Glacier, the throttle stopped responding, and the car eventually stalled. When I contacted the company for assistance, they insisted without inspection that it was my improper operation that caused the throttle failure (later, the provided repair list proved it was a clutch failure). Due to the poor communication and rude attitude of the rental company, I terminated the service agreement. Thanks to the persistent efforts of colleagues from the rental service, we finally succeeded in getting compensation. The rental company's behavior was malicious, and their service before, during, and after the rental was very irresponsible and rude. I give them a bad review. First-time visitors to Iceland planning to rent a car should consider their options carefully.
“Todo bien hasta que llego el momento de la devolución, 3.000€ por un mini golpe que ya estaba”
About GREEN MOTION:2.3/10
Al momento de la recogida todo medianamente bien pero nos hacen pagar un seguro (porque sino, no nos dan el coche aún llevando contratado otro seguro con antelación) y este seguro no te cubre nada!. A la hora de la devolución El personal fue lo peor, hacían por no entendernos, con el idioma, se reían de nosotros incluso con burlas. Nos han estafado y además nos amenazaron con no llevarnos al aeropuerto y casi perdemos el vuelo.
About QEEQ:9.0/10
Todo bien, cuando tuvimos problemas siempre contestando rápidamente e intentado ayudar en lo que podían
“HORRIFIC EXPERIENCE WITH GREEN MOTION.. MADE TO DRIVE A RUN DOWN OLD CAR WITH NO AC WORKING!!!”
About GREEN MOTION:2.0/10
We have had a horrendous experience with Green Motion cars, the car which was given to us was a 10 year old car and on day 2 as we left Reykjavik to go around Iceland we started facing a number of issues:
1. The Air Con was not working- since it was peak summer in Iceland, we needed AC most of the time and the AC in the car was not working.
2. The wipers were not working and this caused lot of issues during the whole trip
3. Anti Mist not working- we faced a lot of issue because of the clouds/misty/foggy conditions where the anti-mist was not working.
When we called support and customer services a number of times, they asked us to visit a garage in Mvytan where we had to go out of our way to visit the garage and the mechanic confirmed that the ac pump is broken and he also said if he changed the wiper blades it wont make much of difference as it was an old car and the wiper motors need change. We were asked to continue the trip in these horrendous conditions since they dont have any other option and would offer a discount when we return the car back.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on GREEN MOTION Keflavik International Airport
Porter Lindberg(h)
-
-
-
-
View more >Woodrow Jenny
-
-
-
-
View more >Lilith Cissie
-
-
-
-
View more >-
-
-
-
View more >K.Sharma
-
-
-
-
View more >