There is no storefront at the airport, and I waited a long time, making several calls, even contacting the domestic rental website, before the free shuttle arrived. It wasted a lot of time, and I will never choose this company again. The deposit of AUD 1000 is higher than other companies, and it was only released a month after returning home. Additionally, my credit card was charged AUD 24.18 after returning, without any explanation or receipt. I rented cars from other companies twice before in Australia and never encountered such issues. It's terrible.
Very satisfied, both pickup and return were very convenient, and the car was very clean.
About QEEQ:10.0/10
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