The staff at the counter was rude, strongly recommending insurance to me. When I refused, they questioned if I could drive a manual. I directly told them I had been driving in Australia for a month and had just driven in the UK for over 10 days before coming to Ireland. They shut up after that, but still blocked a deposit of 1550 euros on my credit card.
The car pick-up was relatively convenient, but the car provided had some issues. Fortunately, we were able to smoothly exchange it later, so it didn't have a major impact.
Extremely dissatisfied. After failing to sell additional insurance, the sales staff demanded a EUR 1500 pre-authorization as a deposit for the car rental, which is utterly ridiculous. After much negotiation, I was finally forced to purchase additional personal accident insurance. Very disappointed with such practices by AVIS.
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