Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Adair Jonson

Germany

Reviewed: Tue, Aug 25, 2015

About Hertz: 10.0 /10

Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Florence Tennyson

Germany

1 days rental

Reviewed: Thu, Oct 10, 2019

“Munich-Zurich-Lucerne-Grindelwald-Schaan-Munich”

About Hertz: 6.0 /10

Arrived at 11:30 AM, waited in line for an hour. There were six stations, but only 3-4 were working. Not very efficient.

About QEEQ: 10.0 /10

Phil Adela

Germany

1 days rental

Reviewed: Mon, Nov 10, 2014

About Hertz: 10.0 /10

The originally reserved BMW 3 was not available, but they replaced it with a sporty Jaguar, which was great.

About QEEQ: 10.0 /10

Hulda Hutt

Germany

1 days rental

Reviewed: Mon, May 4, 2015

About Hertz: 8.0 /10

Overall, I'm satisfied with the service. After purchasing the super cover, I didn't even need an inspection when returning the car, which was very convenient. I rented a Mercedes C-Class but ended up with a V60. However, the car was very new, with only 1500km, and in great condition.

About QEEQ: 10.0 /10

Jennifer Wood

Germany

1 days rental

Reviewed: Fri, Aug 28, 2015

About Hertz: 6.0 /10

The staff at the store were friendly, the car was relatively new and performed well. However, I originally rented an Opel or a similar model, and the store gave me a Fiat 500X. Is that in the same category? Was it an upsell? During the return, the staff mentioned a tire scratch and a tiny paint chip on a mirror. I believe these were pre-existing, as I had no incidents during my trip. Unfortunately, I didn't notice them during pick-up.