Price increase for upgrades, pressured into full insurance, paid 150 euros more than online booking

There were no obvious signs for the parking lot location, which was the only downside. The car's performance was good, and the service was also satisfactory.

The service is very standardized, but during peak seasons the car model might not be the one you selected.

It's crucial to buy full insurance due to fraudulent behavior concerning car damage. No damage was noted at pickup, no collisions occurred during the trip, but they claimed the rear was rear-ended and there were many scratches at return, asking for €1698 in compensation. The loss would have been significant without full insurance.

I booked a Passat estate but received a Touran. Although the Touran has more space, its speed can't match the Passat.