I didn't use this reservation at all! I booked the wrong date, starting on the 31st, so I made a new reservation and canceled this one! Canceled, got it? One driver's license, one person, renting two cars at the same time?

Self-service car rental, very quick.

The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.

Great service, the car was very new, and there was no hard sell on insurance. Highly recommend.

We were informed at pickup that we had to confirm the order at the self-service machine. The good thing was that the machine had a Chinese language option. However, for some reason, it would log out halfway through inputting the information, so it took nearly 40 minutes to complete. This was quite frustrating. Everything else was fine, and although the staff couldn't help much, they were very polite.