Alamo San Francisco International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Orville Trevelyan

United States

Reviewed: Tue, Feb 23, 2016

About Alamo: 6.0 /10

On the Chinese car rental website, 'mid to large' is labeled in Chinese, while in English it's 'standard.' Alamo's vehicle categories are 'small, standard, large, extra-large'. The difference between the English and Chinese descriptions caused us confusion. Therefore, the English terms should also be marked on the website to avoid misunderstandings.

Alamo

San Francisco Airport(SFO)

San Francisco

United States

1 days rental

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Reviewed: Thu, Mar 17, 2016

About Alamo: 8.0 /10

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Reviewed: Mon, Jan 11, 2016

About Alamo: 6.0 /10

Everything went relatively smoothly. However, I don't understand why they charged me over $150 for fuel when picking up the car...? They told me I could return the car with an empty tank… but a full tank of gas costs only around $40! This is practically extortion! I strongly demand an explanation and a refund!