Europcar VIENNA DOWNTOWN Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Devin Gunther

Austria

Reviewed: Thu, Oct 8, 2015

About Europcar: 6.0 /10

I originally booked a POLO online, but when I arrived at the store, they said the car I booked was too small for three people and asked if I wanted to change the car. I went to the parking lot to check, and they had arranged a FIAT500 for me, a two-door small car, and the back seats couldn't accommodate anyone. After further communication, they finally replaced it with a POLO. It's so strange, couldn't they see the model I booked in the order? There was a language barrier, so I couldn't argue with them, which wasted a lot of time. I am not very satisfied with this service.

Europcar

Vienna

Austria

1 days rental

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