Europcar, Vienna Downtown Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Vienna Downtown Information, Car Rental Instructions & Policies

Address

PESTALOZZIGASSE 4

Telephone

+4318661611

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Car Return: WIPARK Beethovenplatz Parkgarage, Beethovenplatz 3, 1010, Vienna, Austria

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -18:30 08:00 -15:00	07:30 -18:30 08:00 -15:00	08:00 -15:00	08:00 -15:00	07:30 -18:30 08:00 -15:00	07:30 -14:00 07:30 -18:30	07:30 -14:00 07:30 -18:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 6 - 14.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Taiwan Driving License in China, Dealer translation, Driving License of the Peoples's Republic of China are not allowed for rentals in Austria

For local renters, you need to bring:

Full driver's license issued in Austria

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 8.25/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 9.9/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 9.9/day

capped at EUR 49.5

Tire chains rental

Prices and inventory depend on local stores.

EUR 35/day

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Morocco

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.6 mi from Vienna Airport

Railway Stations

1 mi from Vienna Main Railway Station

1.5 mi from Wien Praterstern

1.7 mi from Wien Westbahnhof - Train Station

Hotels

Nearby Hotel Am Schubertring

0.1 mi from Hotel Imperial, a Luxury Collection Hotel, Vienna

0.1 mi from The Ritz-Carlton, Vienna

Other Landmarks

0.1 mi from Schwarzenbergplatz

0.7 mi from Belvedere Palace

3.1 mi from Schönbrunn Palace

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 48.2013 16.3758

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 1.2
Vehicle cleanliness: 1.2
Spaciousness: 1.2
Counter staff: 1.2
Pick-up location: 1.0
Drop-off location: 1.2
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

J.Tan
Vienna
9.7 /10 Excellent
Reviewed: Friday, January 3, 2025
just needing to note that to drive in Austria, you will need your international licence. we got a brand new car! the experience was lovely
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B.Robson
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
It was disappointing that I was charged a one way fee when I rented the Swiss registered vehicle in Vienna, Austria and dropped it off at Zurich, Switzerland. You certainly did absolutely nothing for that fee and if there is a cost then maybe I should be paid for driving it to Switzerland for you - not the reverse.
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F.Cudree
Vienna
7.3 /10 Good
Reviewed: Friday, January 3, 2025
No comments
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A.Aziz
Vienna
9 /10 Excellent
Reviewed: Friday, January 3, 2025
The wait on the counter to pick the car was very long. The lady who served us was very helpful and professional.
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Ives Barton
Vienna
8 /10 Very good
Reviewed: Friday, January 3, 2025
The service was very fast.
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Xaviera Swift
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Easy to find
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Harriet Finn
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.
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Devin Gunther
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
I originally booked a POLO online, but when I arrived at the store, they said the car I booked was too small for three people and asked if I wanted to change the car. I went to the parking lot to check, and they had arranged a FIAT500 for me, a two-door small car, and the back seats couldn't accommodate anyone. After further communication, they finally replaced it with a POLO. It's so strange, couldn't they see the model I booked in the order? There was a language barrier, so I couldn't argue with them, which wasted a lot of time. I am not very satisfied with this service.
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Elmer Frederick
Vienna
8 /10 Very good
Reviewed: Friday, January 3, 2025
Good
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Dean Humphr(e)y
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
The staff's attitude was mediocre. When I pointed out some scratches that were not originally mentioned, the female employee got quite upset. She couldn't make a decision on her own and had to call a supervisor to confirm and make a note.
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Edwina Bloor
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
The store in the center of Vienna is very convenient, with car pickup in the adjacent garage, but the garage staff can be hard to find. Once the car is picked up without issues, you can leave directly. Driving was limited to Austria with a provided highway ticket. Returning the car was near Salzburg train station, which required a bit of walking, but self-service return was supported. Overall, it was satisfactory. However, the cancellation of the credit card pre-authorization took a bit long.
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Dempsey Aled(k)
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
This was my first time driving in Europe, and I was worried about being scammed by the car rental company. However, the staff at Europcar in Austria and the Czech Republic were nice and patient. They also upgraded my car. During the return in the Czech Republic, the staff inspected the car and signed off.
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Beacher Leigh
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Very efficient. I booked an automatic Golf but got a Mercedes B180 instead. However, the amount displayed on QEEQ was EUR 707.81, but the store informed me it was around 750 euros, mentioning some kind of tax that I didn't quite understand!
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Andrew Robinson
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
The car pickup process was very unpleasant. The rental company staff was unwelcoming, and didn't show any effort to understand the address in Chinese Pinyin. He impatiently directed me to the garage, which was located in a public parking lot next to the Ritz-Carlton.
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Adolph Julius
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Convenient
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Hannah Laurie
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
It was okay. I sensed they weren't particularly friendly towards Chinese customers, but there weren't many people when picking up the car, so it wasn't too bad.
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Bertram Toynbee
Vienna
8 /10 Very good
Reviewed: Friday, January 3, 2025
Europcar pays attention to details, and the vehicle condition was excellent. Our car was almost brand new. However, the self-service pickup was slightly worrying, lacking a personal touch.
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Michael Marner
Vienna
8 /10 Very good
Reviewed: Friday, January 3, 2025
The process is fairly standard, but the service is relatively indifferent, possibly because it's Vienna.
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Beatrice Daisy
Vienna
2 /10 Poor
Reviewed: Friday, January 3, 2025
I requested a receipt from the Europcar staff when returning the car. They said they would email it to me within two hours, but I still hadn't received it after a day. I emailed them, but they didn't respond.
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Regan Child
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
New vehicle with high-end features
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Michell Pullman
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
They didn't accompany us to inspect the car; they just briefly explained the route to pick up the car.
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Cornelia Palmer
Vienna
8 /10 Very good
Reviewed: Friday, January 3, 2025
The staff was a bit strict, but very competent.
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Edwiin Bright
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Smooth process.
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Harlan Isaiah
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
Staff were indifferent, sometimes appeared impatient
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Theobald Chapman
Vienna
6 /10 Average
Reviewed: Friday, January 3, 2025
The waiting time in line was very short, but the staff were not very polite.
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James Whitman
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Convenient, good quality
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Osborn Nico(l)
Vienna
2 /10 Poor
Reviewed: Friday, January 3, 2025
Due to the rental company's shortcomings, the vehicle wasn't ready, making us wait for over half an hour. They also failed to point out previous scratches and accidents; the car was covered in water spots after washing, so we had to inspect it ourselves.
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Aaron Ricardo
Vienna
4 /10 Average
Reviewed: Friday, January 3, 2025
1. We weren't informed that we needed a pass for crossing the border, only told to show relevant documents to the police if needed, resulting in a 150 Euro fine. 2. The amount charged didn't match what was told at the location, they overcharged us by more than 3500.
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Marlon Gosse
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Good service attitude
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Harold Kellogg
Vienna
10 /10 Excellent
Reviewed: Friday, January 3, 2025
The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!
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