Vienna – Hallstatt – Gosau – Salzburg

Staff were indifferent, sometimes appeared impatient

I requested a receipt from the Europcar staff when returning the car. They said they would email it to me within two hours, but I still hadn't received it after a day. I emailed them, but they didn't respond.

Europcar pays attention to details, and the vehicle condition was excellent. Our car was almost brand new. However, the self-service pickup was slightly worrying, lacking a personal touch.

Very efficient. I booked an automatic Golf but got a Mercedes B180 instead. However, the amount displayed on QEEQ was EUR 707.81, but the store informed me it was around 750 euros, mentioning some kind of tax that I didn't quite understand!

Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.