Vienna, Wachau Valley, Melk, Gmunden, Hallstatt, St. Wolfgang, Salzburg

The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!

1. We weren't informed that we needed a pass for crossing the border, only told to show relevant documents to the police if needed, resulting in a 150 Euro fine. 2. The amount charged didn't match what was told at the location, they overcharged us by more than 3500.

I requested a receipt from the Europcar staff when returning the car. They said they would email it to me within two hours, but I still hadn't received it after a day. I emailed them, but they didn't respond.

Good

Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.