The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!

The process is fairly standard, but the service is relatively indifferent, possibly because it's Vienna.

It was okay. I sensed they weren't particularly friendly towards Chinese customers, but there weren't many people when picking up the car, so it wasn't too bad.

It was disappointing that I was charged a one way fee when I rented the Swiss registered vehicle in Vienna, Austria and dropped it off at Zurich, Switzerland. You certainly did absolutely nothing for that fee and if there is a cost then maybe I should be paid for driving it to Switzerland for you - not the reverse.

OK

just needing to note that to drive in Austria, you will need your international licence. we got a brand new car! the experience was lovely