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+1-2897685366
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+81 3-4578-4029
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+56-226665927
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+60-392125422
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1119862321
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1119862321
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Reviewed: Sun, Oct 4, 2015
About Europcar: 6.0 /10
The store in the center of Vienna is very convenient, with car pickup in the adjacent garage, but the garage staff can be hard to find. Once the car is picked up without issues, you can leave directly. Driving was limited to Austria with a provided highway ticket. Returning the car was near Salzburg train station, which required a bit of walking, but self-service return was supported. Overall, it was satisfactory. However, the cancellation of the credit card pre-authorization took a bit long.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar VIENNA DOWNTOWN

Harold Kellogg

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Reviewed: Mon, Sep 9, 2019
About Europcar: 10.0 /10
The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!
About QEEQ: 10.0 /10

Michael Marner

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Reviewed: Tue, Aug 1, 2017
“First Time Renting a Car Abroad: Read the Pickup Guide Carefully”
About Europcar: 8.0 /10
The process is fairly standard, but the service is relatively indifferent, possibly because it's Vienna.
About QEEQ: 10.0 /10

Andrew Robinson

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Reviewed: Wed, Oct 18, 2017
About Europcar: 6.0 /10
The car pickup process was very unpleasant. The rental company staff was unwelcoming, and didn't show any effort to understand the address in Chinese Pinyin. He impatiently directed me to the garage, which was located in a public parking lot next to the Ritz-Carlton.
About QEEQ: 10.0 /10

Dean Humphr(e)y

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Reviewed: Wed, Aug 19, 2015
About Europcar: 6.0 /10
The staff's attitude was mediocre. When I pointed out some scratches that were not originally mentioned, the female employee got quite upset. She couldn't make a decision on her own and had to call a supervisor to confirm and make a note.
About QEEQ: 8.0 /10

B.Robson

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 25, 2019
“OK, but charged a one way fee when I actually drove it back to its place of registration”
About Europcar: 10.0 /10
It was disappointing that I was charged a one way fee when I rented the Swiss registered vehicle in Vienna, Austria and dropped it off at Zurich, Switzerland. You certainly did absolutely nothing for that fee and if there is a cost then maybe I should be paid for driving it to Switzerland for you - not the reverse.
About QEEQ: 8.0 /10
OK

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