There were unexpected charges during the rental. As we had just arrived in the USA, we hadn't activated our phone service yet. By the time we contacted the rental platform, it was past the one-day communication window due to the time difference. About a month after returning the car, additional unexplained charges of around a thousand dollars appeared.

Very convenient

Extremely smooth and quick

Forced insurance upselling, small company, long wait times for the car and long processing times, over an hour. Few service locations in other areas, strongly advised not to use. Even calling the customer service hotline was useless; they pushed the idea that more insurance means better protection. In the end, it was not as cost-effective as renting a larger car with full insurance.

Dislike: Tricky to find where to return the car in Las Vegas, was not given details so a lot of driving around in circles before we figured out exactly where to go. Was not explained to us on pick up