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From other countries or regions
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Live chat Email us Service Code: 9357685069
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9357685069
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Reviewed: Mon, Oct 5, 2015
About Dollar: 2.0 /10
Do not rent a car from Dollar in the US!!! / Do not rent from Dollar in the US. They offer lower prices online, but if it's crowded, they will tell you your reservation is canceled if you booked through a Chinese website. I had to wait in line for nearly two hours and was forced to rent a car without a reservation, costing me $393.01 for one day. They offer the lowest prices online, making it very busy here. Many people waited in line for over an hour just to reach the counter. Then, they informed me that my reservation didn’t exist. After spending nearly two hours there, I agreed to rent a Suburban as a walk-in, thinking it was a system error since they mentioned they had just upgraded their computer system that morning at 10am. Instead of paying $466 per week as per my reservation, I ended up paying $393.01 for just one day. A one-day rental costs as much as a week's reservation. I called customer service and realized later that this was a company-wide practice: they lure you in with low prices and then overcharge you.
About QEEQ: 10.0 /10

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Jodie Vaughan

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Reviewed: Tue, Jun 11, 2024
About Dollar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Marvin Curme

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Reviewed: Thu, Jun 27, 2019
About Dollar: 2.0 /10
Dollar is absolutely awful. When picking up the car, I specifically told the clerk that I didn't need extra insurance. They verbally agreed, but still added over 200 dollars for insurance. I was in a rush to get to the hotel and trusted them, didn't check the paperwork and just signed it. My fault. I returned the car with a full tank and left the country, but over a month later, they charged my credit card without any notice. This is the worst company I've ever dealt with.

Yedda Lucy

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Reviewed: Sun, Oct 7, 2018
About Dollar: 4.0 /10
The return process was very rough, and I was overcharged. There was a quarter tank of gas left, but they charged me for a full tank. They pre-charged for the tolls, then didn't check at the return and just took the full amount, over 100 dollars. I had to go to the counter to cancel it.

Pete Wild

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Reviewed: Thu, Jul 27, 2017
About Dollar: 2.0 /10
I fully paid at the time of booking, but when picking up the car at the store, many additional chargeable items were added without any consultation, and over $300 was pre-authorized. Despite my repeated confirmations that it was just a deposit, I was inexplicably charged $319 for rescue insurance after swapping the car, even though I had already purchased road assistance insurance.

Dale Clapham

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Reviewed: Tue, Nov 10, 2015
About Dollar: 6.0 /10
Arriving at the airport branch before 8 AM meant no queues, but I still faced persistent upselling. They added a lot of insurance for me to sign. Thanks to QEEQ's pre-rental reminders, I knew I didn't have to pay extra as I had already paid in full. Despite repeatedly telling the counter staff that I had purchased comprehensive insurance in China, they insisted it wasn't valid, which was quite annoying. When I picked up the car, it didn't seem to match the model I had selected. A few days later, I rented the same model from AVIS and realized it had much more space. Lesson learned: you get what you pay for.
About QEEQ: 10.0 /10

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