VERY DISAPPOINTED IN VEHICLE QUALITY AND LACK OF REGARD GIVEN TO MY COMPLAINT TO CUT PRICE.
t.j
Australia
Reviewed: Tue, May 21, 2019
About Cut Price Car Rentals:5.3/10
When I picked up the car I was very unhappy with the condition and cleanliness, I asked for it to be right in my pre emails. Then I rang and asked for a swap and no one got back to me.
“Beware pick up and drop off restrictions and £4K deposit!”
About Cut Price Car Rentals:5.0/10
Collection is not “a few minutes” from the terminal more like 20-30mins. Booked to return at 12noon, not possible had to be there at 9am if we wanted a lift to the airport. Car was old over 212,000km with a tired interior. Just about made it as a cheap run around but wouldn’t use again. Counter staff couldn’t care less, ended up having to get an Uber to the airport. Oh and all this having taken a $4k deposit.
I was a little long in the pick up, only due to the offer of an 'upgrade' which suited our needs better than the vehicle I originally booked. Fantastic, proactive advice was much appreciated and indeed, our vehicle was the best option for our large family.
We will be back!
About QEEQ:10.0/10
Platform fine, easy to use. Great email communication and clear.
“Just got to remember to pay car insurance when we pick up the car!”
About Cut Price Car Rentals:10.0/10
All went well
About QEEQ:10.0/10
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VERY DISAPPOINTED IN VEHICLE QUALITY AND LACK OF REGARD GIVEN TO MY COMPLAINT TO CUT PRICE.
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