Brisbane☞Gold Coast☞Sunshine Coast☞Brisbane

Good price, car condition and pick-up service were not as good and not fast

I will use this next time

I had a model guarantee but did not get that model. The paperwork on pickup was ridiculous. Took ages to collect the car. Kids seats that were booked were not already fitted.

A great deal which exceeded my expectations

The car was broken everywhere. The rear view mirror wouldn’t hold itself in place.. the dash was all cracked. Every sill on the doors was hanging off, the bonnet was dented, every door was dented. The car had a sour smell in it. One wheel had a slow puncture so every morning I had to inflate it. Worst car by far to hire and I would hope that after this hire easyrentcars would drive the car to the scrap yard.

I was a little long in the pick up, only due to the offer of an 'upgrade' which suited our needs better than the vehicle I originally booked. Fantastic, proactive advice was much appreciated and indeed, our vehicle was the best option for our large family. We will be back!

Platform fine, easy to use. Great email communication and clear.