CUT PRICE CAR RENTALS CAR RENTAL REVIEWS

Good value car ideal for our needs

Good booking system

outlander is a very small 7 seater

It did take a bit of time to get the car in terms of the processes.

the driver that picked us up from the airport and dropped us at the depot had to find some one to attend to us. The process was quick and professional and the employee answered all of our questions we had .checked over the car for defects, experience was pretty good.

The only issue I had was the phone number I had was went to the head office on the Gold Coast and not to Brisbane where I was picking the car up. I was given a mobile number for the Brisbane depot.

Comfortable car Easy to drive Enormous boot

Booking process was easy

It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.

Okay but don't want to wait for 1-2 months to get the deposit released to my bank account. It should be within 1-2 weeks maximum.

Vehicle was upgraded

No problems

The staff at pick-up was quite rude of the fact that we did not purchase additional insurance and kept narrating scenarios where we could get into accidents and not be covered. He never smiled and had a very stern tone about everything. It wasn't the best of starts for a weekend away as everyone was tensed from the get-go. Wish the staff was a bit friendlier. We aslo had to put a deposit of $4000 whi I felt was much higher than usual, I'm still waiting for the return and had to make alternative financial arrangements until this is returned.

Everything went smoothly. Great value.

取扱店が間に入った形を聞いて、保険などが二重にかかったのは、いかがかと思います。

Cut price is a decent rental company for a budget rental

Quite confusing to use at times. Especially the additional insurance was not correctly detailed. Pickup instructions also provided a wrong number to contact Cutprice Brisbane

The process from start to finish was what I hoped it would be. No hitches or glitches. Totally satisfied. The clerk went above and beyond what you could expect. Set us up with a GPS without which we'd have been lost (and we've driven all over the world) and set up a toll account for us. Thanks!

We'll use the company again

Everything was good except they were slow to pick us up.

We spent half an hour trying to get the correct number for the Brisbane group, once we got a whole of them the man on the phone couldn't hear me so when the pick up come he got mad and said I gave him 10 different name I gave him one.....once there the same guy who picked us up wouldn't listen to us that we paid for the full insurance thought easy, and that they didn't have anything to do with easy if we wanted full insurance we had to pay them very rude through the whole experience check in check out.

Terribly old car, 225000 km on odometer, no central locking, manual windows. Truly a piece of junk. Never again will I use cut price car rental!

Counter staff was having a bad day at pick up due to sick staff so was without a bus driver. Another customer was quite abusive. Staff member told them what to do. I felt the staff member could have handled it better but it was a tough situation Drop off was very smooth. Counter staff did say "Thanks" for my help from the previous time

All good

Had to call twice to receive my booking. All I had was a reference number when booking number was required.

Rear demist wasn't working and new rubbers needed on front windscreen. Other than that car was great and easy to drive.

Car was old and in terrible condition. Our contract stated remote locking but the key was broken and with 3 kids this was not ideal. The car had a broken front bumper and other damages around the car. Customer service was really poor. One agent (the car washer) abused my wife and was very confrontational. Reported it to head office (as the car washer told us to) and Dean who we spoke to was very helpful. The car, whilst old, did run well and was the model we booked (just a pity about the locking system being broken and the agents not being bothered).

excellent overall service, staff, quality of car dan driving exp