It was a pretty smooth process overall, they tried super hard to sell us more insurance, which I hear is the norm with places like that. We ended up barely using the car in the end cos we were so paranoid about getting even a TINY scratch on the car. Lesson learned! Never again.
It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.
The staff at pick-up was quite rude of the fact that we did not purchase additional insurance and kept narrating scenarios where we could get into accidents and not be covered. He never smiled and had a very stern tone about everything. It wasn't the best of starts for a weekend away as everyone was tensed from the get-go. Wish the staff was a bit friendlier. We aslo had to put a deposit of $4000 whi I felt was much higher than usual, I'm still waiting for the return and had to make alternative financial arrangements until this is returned.
The girl at the counter was very friendly. Unfortunately the guy who assisted us was rude and short with us. Apparently we were "in luck" when our booking did not go through with the company, but they had a spare car. They did apologise but it was just a really unpleasant experience.
“pick up and return process is smooth but it's just the car is OLD”
About Cut Price Car Rentals:6.3/10
car is quite old without bluetooth function so quite inconvenient using google map during driving .. would appreciate it if Cut Price Car rentals could alert me of absence of Bluetooth function inside car as these days we drive relying on google map connected to the car.
Inconsistent information provided by counter staff at time of pick up versus drop off. Staff pretended not to know who the individual had been who checked out the car to me. No luggage cover for hatchback car leaving luggage exposed when travelling. Errors in what time to return the car, how much petrol to return the car with. Bald tires.
“Vehicle was a station wagon, (not specified in booking details) difficult to park and not efficient”
About Cut Price Car Rentals:6.7/10
Staff were friendly , vehicle was a station wagon (not specified in booking details) difficult to park and turning circle too wide. Too may bells and whistles, overall was satisfied.
“Got the car with fuel leaking lost the fuel and didn't able to use the car worse experience”
About Cut Price Car Rentals:4.7/10
Didn't check mechanical issue of the car before handover to customer as a result receive car with fuel leaking issue and also receive the car with empty tank so didn't realise in first place when realise and call them they don't have similar car to change so told me that we will call back but no call back till end of renting period I end up with using my friends car as i don't want to tack risk with my kids and family. so basically its west of money and time as i am not able to use the car for almost four days of my trip out of seven days when I drop off the car they told me to do something to cover this issue but still waiting for their call so really not good experience at all with this rental car company hope some one will help us to resolve this issue soon.
About QEEQ:8.0/10
Booking process and deals are good but need to choose rental car company carefully as its first time for me and having big issue from the rental company
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