Extremely negative review. They forced us to pay for full insurance, otherwise, they wouldn't let us pick up the car. After a 10-hour flight, arriving late at night with an elderly and a baby, and it was raining outside, they made us wait for an hour until we paid for the full insurance to get the car. I've never encountered such an agent! I've driven in Europe at least 5 times, rented from Sixt in Norway, France, and Italy, and used QEEQ in Germany. For these four trips, I used the same Hong Kong license with basic insurance without any issues. But this time in Paris with Avis, the customer service claimed I needed to pay for full insurance because my license wasn’t an international one; otherwise, they wouldn’t let me pick up the car. After nearly an hour of negotiation and no other choices with my family waiting, I had to agree. My phone hadn't been activated in France yet, so I couldn't contact QEEQ. Later, we asked nearby rental companies Eurocar and Sixt, and they all said the same thing: an English translation on the driver's license is enough, no need for an international license. Clearly, Avis was scamming us to make more money under the guise of requiring an international license. Adding money means you can pick up the car, otherwise, you can't; what kind of policy is that? Moreover, the return location in Paris city center is very inconvenient. I will never use Avis again.
一言でまとめる:
Extremely negative review. They forced us to pay for full insurance, otherwise, they wouldn't let us pick up the car. After a 10-hour flight, arriving late at night with an elderly and a baby, and it was raining outside, they made us wait for an hour until we paid for the full insurance to get the car. I've never encountered such an agent! I've driven in Europe at least 5 times, rented from Sixt in Norway, France, and Italy, and used QEEQ in Germany. For these four trips, I used the same Hong Kong license with basic insurance without any issues. But this time in Paris with Avis, the customer service claimed I needed to pay for full insurance because my license wasn’t an international one; otherwise, they wouldn’t let me pick up the car. After nearly an hour of negotiation and no other choices with my family waiting, I had to agree. My phone hadn't been activated in France yet, so I couldn't contact QEEQ. Later, we asked nearby rental companies Eurocar and Sixt, and they all said the same thing: an English translation on the driver's license is enough, no need for an international license. Clearly, Avis was scamming us to make more money under the guise of requiring an international license. Adding money means you can pick up the car, otherwise, you can't; what kind of policy is that? Moreover, the return location in Paris city center is very inconvenient. I will never use Avis again.
Based on this experience, I called QEEQ after returning home, hoping they would help me recover the full insurance money. QEEQ's response was quite official, asking if I had recorded or asked Avis to write down and sign a confirmation of their requirement. Honestly, no one would do such a thing in civilized and cultured Europe. If I contact Avis now about the situation, wouldn’t they deny it? I feel QEEQ is also shirking responsibility. Booking through QEEQ was supposed to provide an extra layer of security, but I didn’t receive any real protection. In the future, I'd rather book directly on rental websites. QEEQ needs to learn from Booking in after-sales service and customer relations. Overall, a very poor car rental experience.
出発 : 2025年2月17日 (月) フランス · パリ · Paris Charles de Gaulle Airport(CDG)
返却 : 2025年2月17日 (月) フランス · パリ ·
投稿日： 2016年2月17日 (水)
AVIS Charles de Gaulle Airport Paris Terminal 2 E-Fの口コミ
AVIS
Extremely negative review. They forced us to pay for full insurance, otherwise, they wouldn't let us pick up the car. After a 10-hour flight, arriving late at night with an elderly and a baby, and it was raining outside, they made us wait for an hour until we paid for the full insurance to get the car. I've never encountered such an agent! I've driven in Europe at least 5 times, rented from Sixt in Norway, France, and Italy, and used QEEQ in Germany. For these four trips, I used the same Hong Kong license with basic insurance without any issues. But this time in Paris with Avis, the customer service claimed I needed to pay for full insurance because my license wasn’t an international one; otherwise, they wouldn’t let me pick up the car. After nearly an hour of negotiation and no other choices with my family waiting, I had to agree. My phone hadn't been activated in France yet, so I couldn't contact QEEQ. Later, we asked nearby rental companies Eurocar and Sixt, and they all said the same thing: an English translation on the driver's license is enough, no need for an international license. Clearly, Avis was scamming us to make more money under the guise of requiring an international license. Adding money means you can pick up the car, otherwise, you can't; what kind of policy is that? Moreover, the return location in Paris city center is very inconvenient. I will never use Avis again.
Extremely negative review. They forced us to pay for full insurance, otherwise, they wouldn't let us pick up the car. After a 10-hour flight, arriving late at night with an elderly and a baby, and it was raining outside, they made us wait for an hour until we paid for the full insurance to get the car. I've never encountered such an agent! I've driven in Europe at least 5 times, rented from Sixt in Norway, France, and Italy, and used QEEQ in Germany. For these four trips, I used the same Hong Kong license with basic insurance without any issues. But this time in Paris with Avis, the customer service claimed I needed to pay for full insurance because my license wasn’t an international one; otherwise, they wouldn’t let me pick up the car. After nearly an hour of negotiation and no other choices with my family waiting, I had to agree. My phone hadn't been activated in France yet, so I couldn't contact QEEQ. Later, we asked nearby rental companies Eurocar and Sixt, and they all said the same thing: an English translation on the driver's license is enough, no need for an international license. Clearly, Avis was scamming us to make more money under the guise of requiring an international license. Adding money means you can pick up the car, otherwise, you can't; what kind of policy is that? Moreover, the return location in Paris city center is very inconvenient. I will never use Avis again. Based on this experience, I called QEEQ after returning home, hoping they would help me recover the full insurance money. QEEQ's response was quite official, asking if I had recorded or asked Avis to write down and sign a confirmation of their requirement. Honestly, no one would do such a thing in civilized and cultured Europe. If I contact Avis now about the situation, wouldn’t they deny it? I feel QEEQ is also shirking responsibility. Booking through QEEQ was supposed to provide an extra layer of security, but I didn’t receive any real protection. In the future, I'd rather book directly on rental websites. QEEQ needs to learn from Booking in after-sales service and customer relations. Overall, a very poor car rental experience.
AVIS Charles de Gaulle Airport Paris Terminal 2 E-Fの口コミ
AVIS
avis社センバツ优胜う
レンタカー過程が、小さな問題を解いて迅速に、全面的にフランスパリパリのノルマンディー-
AVIS
インターネット予約がいいし、車の時に身分証、予約単直後、車、便利
便利、満足
AVIS
全体のサービスは満足していて、車を持っていく時は少し遅いです。
qeeq頼り譜、内国人の海外に泳いでレンタカーに置いている。
AVIS
満足!私が発注する時にはターミナルビルを気にしていなかったので、従業員は私が別のターミナルに車を持って行くことを免じてくれたので、面倒を見てでも車を持ってくる手続きを手伝ってくれた。カウンターの人の英語のバー。
満足!でも、私はQeeqのGPSを借りていて、うまく使えなかったので、国際電話で相談することになりました。案内員は辛抱強く解(すれば、前にマニュアルを借りてたほうがよかった)
AVIS
カウンター者はとても优しくて、取りも国内ゆとりある取りより車引継ぎない時、車の時も見向きもせず、証憑書類を提出しないのも、大騒ぎが穴があるように
選挙車便利で、価格が明確に