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Live chat Email us Service Code: 9860462334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9860462334
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Reviewed: Sat, Aug 15, 2015
About Enterprise: 2.0 /10
Enterprise initially provided a car that was not at the level of a Ford Focus. The car was in poor condition and very dirty, and it had not been cleaned for customers. We requested a replacement, but the staff was not helpful.

Relevant Reviews on Enterprise Istanbul Airport Intl. Terminal

Duke Jean

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Reviewed: Mon, Oct 15, 2018
“Istanbul-Izmir-Kusadasi-Fethiye-Istanbul”
About Enterprise: 2.0 /10
They obviously had the Mercedes we wanted to rent but gave us a Peugeot instead, claiming it was the same type of car.

Benson Beaufort

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Reviewed: Wed, Jun 17, 2015
About Enterprise: 2.0 /10
The company could not process payments using a MasterCard with a UnionPay logo, and consequently refused to rent a car to me. They claimed that the deposit I paid was to the rental website, not to them. They directed me to another company at the store to handle the rental. To avoid disrupting my travel plans, I had to rent a car from another company at the airport for the full price. If I had known this beforehand, why would I have bothered to select a cost-effective rental website?

Novia Springhall

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Reviewed: Sun, Jul 12, 2015
About Enterprise: 4.0 /10
The attitude was okay, but they didn't inform us beforehand that the car we booked wasn't available.

Clement Sonmerfield

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Reviewed: Wed, Aug 31, 2016
“Istanbul-Çanakkale-Alaçatı-Ephesus-Pamukkale-Olympos-Antalya-Göreme-Istanbul”
About Enterprise: 6.0 /10
1. Location: Fairly easy to find. Once you exit the international arrivals at Ataturk Airport, turn slightly left and there is a row of car rental companies. 2. Staff Efficiency: Slow. There was only one person in front of me, but I had to wait for more than half an hour. My flight was delayed by an hour, and then it took another hour to queue up and fill out forms. Although there were other staff members available, only one was handling customers. Not sure if it was because only that one spoke English, but others were chatting with me in English as well. 3. You need a VISA or MasterCard without a UnionPay logo, which was not mentioned when booking through QEEQ, causing me to rush to get a card two weeks before departure. 4. The remaining rental balance cannot be paid in cash; it must be charged along with the deposit on a credit card. Communication did not resolve this. 5. After paperwork was done, we had to wait for the staff to take us to the parking lot outside the airport to pick up the car. Our flight delay was one hour, and Enterprise delayed us another hour and a half, so we hit the road 3 hours later than planned, arriving at the hotel after dark. The late car pickup time was not compensated with a later return time, effectively reducing our rental period by 3 hours, which I find unfair as we were delayed by their inefficiency. 6. Return Location: The Enterprise return location in Taksim is extremely hard to find, and the address provided on QEEQ is incorrect! You must call to ask for directions.

James Whitman

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Reviewed: Sat, Aug 15, 2015
About Enterprise: 8.0 /10
The staff was a bit slow and gave me the wrong return address, but luckily I noticed and reminded them. The car wasn't fully fueled when I received it.
About QEEQ: 10.0 /10

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