Enterprise, Istanbul Airport Intl. Terminal Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Istanbul Airport Intl. Terminal Information, Car Rental Instructions & Policies

Address

ISTANBUL AIRPORT, TAYAKADIN MH ULUBATLI HASAN CD, ISTANBUL, 34277

Telephone

00902124653546

Pick-up Instructions

The Enterprise - Istanbul Airport Intl. Terminal car rental location is in terminal

You can walk to the counter of Enterprise - Istanbul Airport Intl. Terminal car rental.

Rental office is located in terminal. Shuttle service is not required. Our rental counter is located within the car rental facility inside the terminal building alongside other rental companies. Please follow signs for car rentals.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 2 year's of license holding time: Hyundai Accent, Renault Zoe, Toyota Yaris, Vauxhall Corsa, Fiat Egea, Ford Fiesta, Citroen Elysee, Toyota Corolla, Toyota Corolla, Skoda Octavia, Skoda Octavia, Renault Kangoo Ii 3m3, Toyota Yaris Cross Hybrid, Volkswagen Golf, Ford Focus-diesel, Mercedes Sprinter 311 Cdi, Fiat Egea Cross, Renault Captur, Seat Arona, Opel Astra Diesel, Opel Movano Xl2 10/12m3, Dacia Duster, Ford Tourneo Courier, Dacia Jogger 5+2 Places, Bmw 2 Series, Lexus Es, Volkswagen Caravelle, Ford Transit, Vauxhall Insignia, Toyota Corolla, Vauxhall Insignia Or Similar, Alfa Ar Giulia, Opel Grandland, Toyota C-hr, Volvo Xc40, Dacia Duster

The following models require 3 year's of license holding time: No Car Model Description, Bmw X1, Toyota Mark X, Volkswagen Touareg, Volvo Xc60, Toyota Hilux, Citroen Spacetourer Van 9 Seats, Peugeot 2008, Mazda Mx30, Bmw 5 Series, Mercedes Vito, Mercedes C-class, Audi A3 Sportback, Rover Velar Winter-diesel, Xc60 Plug In, Porsche Macan, Ford Ranger, Q6 Mercedes V Class, Peugeot Tracker Caravan, Nissan Pickup Caravan, Peugeot 5008, Polestar 2, S Class, Mercedes Eqs, Mercedes Benz Amg S Class 400d-4wd

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Turkey

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 0 for other car models.

EUR 500 for Vauxhall Corsa,

Theft Insurance Excess:

EUR 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Istanbul Airport

19.4 mi from Istanbul Ataturk Airport

38.6 mi from Istanbul Sabiha Gokcen International Airport

Railway Stations

20.7 mi from Yenikapi Train Station

21.2 mi from Sultanahmet Tram Station

23.2 mi from Haydarpasa Terminal

Other Landmarks

20.5 mi from Spice Bazaar

21.3 mi from Hagia Irene

21.3 mi from Hagia Sophia

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 41.259888 28.744196

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Polly Spenser
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
I think it's okay, quite convenient.
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Isaac Leigh
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service process is simple and efficient
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Bridget Moll
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The local staff were very friendly and liked to joke around. There were no additional charges, overall very good.
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Vera Robbins
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied. Efficiency and service attitude are both very good. I don't know why their score is so low.
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Yetta Vogt
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
At the store, you can ask the staff if there are any available upgrades; they usually help you find one, which is great.
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James Whitman
Istanbul
8 /10 Very good
Reviewed: Thursday, December 19, 2024
The staff was a bit slow and gave me the wrong return address, but luckily I noticed and reminded them. The car wasn't fully fueled when I received it.
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Jeffrey Carnegie
Istanbul
2 /10 Poor
Reviewed: Thursday, December 19, 2024
Enterprise initially provided a car that was not at the level of a Ford Focus. The car was in poor condition and very dirty, and it had not been cleaned for customers. We requested a replacement, but the staff was not helpful.
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Eli Nicholas
Istanbul
6 /10 Average
Reviewed: Thursday, December 19, 2024
The efficiency of the pick-up counter is not high, and the waiting time is long, but the staff's attitude is good. The car is in good condition. The return process is simple and very convenient.
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Geoffrey Fanny
Istanbul
2 /10 Poor
Reviewed: Thursday, December 19, 2024
They refused to rent us a car because we're deaf, citing company policy. As a result, we couldn't get refunds on the deposits for several hotel reservations... Please refund the car rental deposit, thanks.
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Clement Sonmerfield
Istanbul
6 /10 Average
Reviewed: Thursday, December 19, 2024
1. Location: Fairly easy to find. Once you exit the international arrivals at Ataturk Airport, turn slightly left and there is a row of car rental companies. 2. Staff Efficiency: Slow. There was only one person in front of me, but I had to wait for more than half an hour. My flight was delayed by an hour, and then it took another hour to queue up and fill out forms. Although there were other staff members available, only one was handling customers. Not sure if it was because only that one spoke English, but others were chatting with me in English as well. 3. You need a VISA or MasterCard without a UnionPay logo, which was not mentioned when booking through QEEQ, causing me to rush to get a card two weeks before departure. 4. The remaining rental balance cannot be paid in cash; it must be charged along with the deposit on a credit card. Communication did not resolve this. 5. After paperwork was done, we had to wait for the staff to take us to the parking lot outside the airport to pick up the car. Our flight delay was one hour, and Enterprise delayed us another hour and a half, so we hit the road 3 hours later than planned, arriving at the hotel after dark. The late car pickup time was not compensated with a later return time, effectively reducing our rental period by 3 hours, which I find unfair as we were delayed by their inefficiency. 6. Return Location: The Enterprise return location in Taksim is extremely hard to find, and the address provided on QEEQ is incorrect! You must call to ask for directions.
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Novia Springhall
Istanbul
4 /10 Average
Reviewed: Thursday, December 19, 2024
The attitude was okay, but they didn't inform us beforehand that the car we booked wasn't available.
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Benson Beaufort
Istanbul
2 /10 Poor
Reviewed: Thursday, December 19, 2024
The company could not process payments using a MasterCard with a UnionPay logo, and consequently refused to rent a car to me. They claimed that the deposit I paid was to the rental website, not to them. They directed me to another company at the store to handle the rental. To avoid disrupting my travel plans, I had to rent a car from another company at the airport for the full price. If I had known this beforehand, why would I have bothered to select a cost-effective rental website?
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Julie Maltz
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Not bad, very good, no extra unnecessary charges
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Cash Stevenson
Istanbul
8 /10 Very good
Reviewed: Thursday, December 19, 2024
The car was a bit old, but the diesel engine was powerful.
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Duke Jean
Istanbul
2 /10 Poor
Reviewed: Thursday, December 19, 2024
They obviously had the Mercedes we wanted to rent but gave us a Peugeot instead, claiming it was the same type of car.
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Joshua George
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was enthusiastic. Despite the language barrier, we managed to understand each other with gestures. Haha.
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Sophia Cook(e)
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied. The oil light came on during the trip. Contacted the rental company, and they provided on-site service.
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Stacey
Istanbul
6 /10 Average
Reviewed: Thursday, December 19, 2024
Charges are not clearly explained. The staff only smiles, but overall it's good.
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Harvey Louis
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Satisfied
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Murray Isaac
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Satisfied, efficient, no pressure to buy insurance
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Kristin Paul
Istanbul
8 /10 Very good
Reviewed: Thursday, December 19, 2024
The service was fine, and both picking up and returning the car went smoothly. The only reason I didn't give a full star rating is that the car provided was different from the one we reserved. We chose this car because it indicated that a Peugeot 208 could fit three 24-inch suitcases. Although I had doubts, I mentioned specifically that we needed a car that could hold three 24-inch suitcases. The store replied that this car can only seat two people and hold three 24-inch suitcases. So I was somewhat prepared, but they ended up giving us a Hyundai hatchback instead of the Peugeot 208, which was disappointing. If it weren't for the luggage capacity claim, I might not have chosen this package.
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Iris Gallup
Istanbul
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Satisfactory
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