The service was fine, and both picking up and returning the car went smoothly. The only reason I didn't give a full star rating is that the car provided was different from the one we reserved. We chose this car because it indicated that a Peugeot 208 could fit three 24-inch suitcases. Although I had doubts, I mentioned specifically that we needed a car that could hold three 24-inch suitcases. The store replied that this car can only seat two people and hold three 24-inch suitcases. So I was somewhat prepared, but they ended up giving us a Hyundai hatchback instead of the Peugeot 208, which was disappointing. If it weren't for the luggage capacity claim, I might not have chosen this package.

Charges are not clearly explained. The staff only smiles, but overall it's good.

The attitude was okay, but they didn't inform us beforehand that the car we booked wasn't available.

The staff was a bit slow and gave me the wrong return address, but luckily I noticed and reminded them. The car wasn't fully fueled when I received it.

The local staff were very friendly and liked to joke around. There were no additional charges, overall very good.