The car was relatively new, and both renting and returning were very convenient. The staff was patient and enthusiastic. The car was cleaned inside and out. Usually, the paperwork is done in just a few minutes after you arrive at the garage. Very convenient! A great company!
I booked a 2-door Wrangler, but the staff strongly recommended upgrading to a 4-door Wrangler for an extra $35 per day. I refused. When I went to pick up the car, they didn't have the 2-door Wrangler and gave me a free upgrade to the 4-door Wrangler. It's not sincere to push for a paid upgrade when the original car isn't available; a free upgrade would have left a much better impression. Other aspects were fine, the car's condition was acceptable, and the return process was quick with a final receipt provided.
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