Good

Did not inform about additional charges, directly printed it on the German contract, and deducted the amount from the credit card after dropping off the car.

The rental service agent's attitude changed when they realized I booked through QEEQ.

The staff's attitude was somewhat indifferent.

Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.