It's almost impossible to get the car you originally booked, and selecting a new car at the store takes some time. The most effective way is to let the store recommend a car without additional charges and check it out in person. If you only look at pictures and listen to explanations at the counter, it will be time-consuming and ineffective.
There were four adults and five suitcases. Initially, we booked a Mercedes C-Class wagon, but Europcar provided an Audi A4 wagon instead. We were concerned that the A4's trunk wouldn't fit all our luggage. After some persuasion from the staff, we decided to pay extra to upgrade to a Jaguar XF wagon. The staff were very polite and did not pressure us into upgrading. Therefore, I am very satisfied with the company's service this time.
Picking up and dropping off the car were both within the terminal, which was quite convenient. All I needed to provide was a translated driver's license, saving on notarization costs. Overall, I am fairly satisfied!
About QEEQ:10.0/10
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