The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.

No fixed queue signs

Unjustified charges, poor service attitude.

The staff’s English was easy to understand and he was very polite. Even though the fuel was a bit low on return, he didn't mind. After refueling, we drove for a while. Time was tight and the Frankfurt airport area is quite confusing, so we didn’t look for another gas station nearby.

The service was quite satisfactory. It's best to pick up the car on time, otherwise, there may not be a suitable vehicle available if you arrive early.