From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3408870309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3408870309
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Reviewed: Mon, Jul 20, 2015
About Europcar: 6.0 /10
Did not get the original Passat Wagon, don't like Korean cars, and it's already over 18,000 kilometers.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Gene Albert

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Reviewed: Wed, Aug 21, 2019
“Germany Frankfurt -> Through Switzerland (Zurich, Bern, Geneva) -> Through France (Lyon -> Bordeaux,”
About Europcar: 8.0 /10
Sometimes the queue at the counter is very long, sometimes it's completely empty. It depends on the time; on average, the wait is 10 to 20 minutes. The service attitude is alright; some are very business-like, and some are more eager to help. Encountering a good employee is a matter of luck.
About QEEQ: 8.0 /10

Viola Augustine

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Reviewed: Mon, Nov 11, 2019
“From Frankfurt to Cologne and Back to Frankfurt”
About Europcar: 2.0 /10
The price at the counter was different from the price online. Not sure why. It's unreliable, no additional services, just a price difference.

Julie Richard

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Reviewed: Thu, Aug 17, 2017
“The Most Frustrating Car Rental Experience in Europe Since 2000!”
About Europcar: 2.0 /10
We had read the reminders provided by Zuzuche before arriving at the Frankfurt store, but the staff informed us that the car we booked was unavailable and gave us a similar one, which actually had a much smaller trunk. They did not ask us if we needed GPS or any additional services though we declared that we didn't need any extras and had already paid through Zuzuche. When signing the agreement, the staff positioned the paper so it covered the upper part, which we couldn't see. After signing it, we found out about the additional charges only when returning the car. We have rented cars directly or through Zuzuche from various companies across Europe multiple times, but this was the first time we faced such an issue. It was also shocking that we couldn't communicate in English over their customer service phone line. We will definitely not choose Europcar again, as this was highly dishonest and felt like a scam! Zuzuche also refused to help us further because we had signed the agreement, which was very disappointing!

Eleanore Ferguson

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Reviewed: Mon, Aug 24, 2015
About Europcar: 10.0 /10
Pretty good, simple procedures, but a lot of things need to be done by yourself.
About QEEQ: 10.0 /10

Faisal

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Mini Van | VolksWagen Touran or similar
Reviewed: Fri, Feb 14, 2020
About Europcar: 8.7 /10
The lady didn't know the rule even though she was working there for 27 years as she claimed. The rule is if somebody has an Indian driving licence and they are travelling germany for short term (less than six months) they can hire a car with the same indian driving licence with out an IDP. I requested her and tried to explain her but she wouldn't listen, although i've hired a car so many times in germany & UK with the same licence. She made me go to the local police station and when they confirmed then she gave me the car. This whole process took 2 hours and i was so much depressed by all this.
About QEEQ: 10.0 /10

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