Arrived early in the morning, so car pickup and inspection was quick. Picking up the car an hour early costs an extra 10 euros.

The deposit was not pre-authorized; instead, 1000 euros was directly charged from my credit card, causing a loss of 1000 RMB due to exchange rate differences.

Overall, I am satisfied with the vehicle. Although I booked a Ford model, I received a Volkswagen POLO 1.4 instead. The car was nearly new (less than 30,000 km) and performed well for city driving and occasional uncomplicated mountain roads for two people. However, the staff at the pickup point were not very patient or friendly. Make sure to thoroughly check the car for any scratches and get them acknowledged on the pickup form. This time I noticed some scratches and had the staff sign to confirm. Additionally, there were very few staff members when returning the car, so I had to find someone myself, which could be improved. If vehicle options and prices are similar, I might reconsider choosing this company in the future.

Dollar's service is great, highly recommended!

The female staff member at Global Drive who assisted me was very unprofessional. I repeatedly asked her about full insurance, but her explanations were very vague. This ultimately cost me almost 400 euros extra.