I hadn't been to LAX in a long time and forgot how to find the shuttle, so it took me a while to locate it. The store wasn't very busy in the late afternoon around 6-7 PM. It shares the premises with Hertz. I waited in line for about 10 minutes before enquiring what cars were available. They offered me a Nissan Armada and a Ford Expedition, and recommended the Ford because it was a newer model. They suggested additional insurance, but I declined. The car was okay, though not exceptionally clean. There were some residual spots in corners not easily visible, but it was acceptable.

Overall service is good, many cars available, and in great condition.

Basically no service, you have to do everything yourself.

I booked an MPV, but they gave me a small car. I had my kid with me and was in a hurry, so I let it go this time. Never again!

Not satisfied! Unfair terms!