Eurocar does not have a counter at Zakynthos Airport, but employee Sophie drove the car to the airport for our convenience. Her service attitude was extremely nice and she was very cute. She explained everything clearly. Thumbs up for her!!
We arrived more than 40 minutes early for our rental, but due to a computer issue, we weren't served immediately. We had to wait until almost 6:30 PM to get the car. I had reserved a 9-seater Mercedes, but they gave me a 7-seater Nissan instead. There were scratches on the right side of the car, not very noticeable but marked on the report. When returning the car, they claimed the upper scratches were old but the lower ones were caused by us and charged us €481,00. The whole process felt like a scam! We picked up the car around 7 PM, rushed to the city center to check into our accommodation, and didn’t notice any lower scratches. Is a scratch really worth €481,00 to fix? This company is a rip-off. Terrible experience, terrible company.
Nos cobraron un suplemento porque según ellos el lugar de alquiler estaba cerrado cuando se podrujo un pequeño retraso en el vuelo. Por otro lado, tuvimos que pagar un seguro extra para tener el coche 100% asegurado habiendolo pagando con queeq.com
Pick up point was visible from the airport terminal and a short walk but only with hand luggage only. Staff in attendance were courteous and professional. There was no hard sell during the paper work process. The scratches and dents I spotted on the car were recorded and no new issues identifed when i returned the car. All in all, a very good level of service.
About QEEQ:8.0/10
Good choice of car rental suppliers with a range of prices. Booking was straightforward although i did miss the spot where i should have added the flight details.
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