I've used Zuzuche many times and always used my US driver's license to pick up the car. This time, Budget insisted on a Hong Kong or Mainland Chinese driver's license. Although I have those, I didn't bring them, which caused a lot of trouble. Neither my Chinese passport nor my Hong Kong ID was accepted, and even a photo of my Hong Kong driver's license wasn't good enough. Really frustrating.

1. Even though I had already reserved a compact car, the attendant kept asking if I wanted a Mercedes or another type of car. 2. The attendant told me I needed to buy third-party liability insurance. When I asked if it was mandatory, she said it was necessary, making me mistakenly believe it was required, so I ended up purchasing it for two days at an additional cost of $15 per day.

The attendant strongly recommended other car models when picking up the car. Finally, I had to pay an additional $30 per day to switch from a Volkswagen Jetta to a Toyota Camry Hybrid.

Could be quicker

The wait time for the shuttle bus was a bit long.