I took a number, but when it was my turn, they skipped me. Unbelievable...

No issues encountered, acceptable service attitude

Waited over half an hour in line to pick up the car. Despite being told there would be no extra fees, they automatically added high insurance costs without informing the consumer. Very disappointing!

There is a wide range of vehicles to choose from, the location of the car lot is convenient, the cars are new, and the process is fast and simple. However, be cautious as they may claim that the car you originally booked is unavailable and try to upsell you to a more expensive, luxurious model, along with unnecessary insurance and equipment. The additional insurance and equipment they offer are quite pricey. In my opinion, roads in Europe are generally good, and drivers tend to follow the rules; if you have good driving skills and are cautious, the basic insurance is usually sufficient. Dare to say 'no' to their 'enthusiasm'.

Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.