Average service.

Easy car rental process!

Overall it's quite good, with a competitive price. They didn't push any extra items when picking up the car. Since I was planning a road trip, I opted for roadside assistance at $5 per day, which is reasonable. Alamo is quite friendly about opting out of certain charges, like crossing the Golden Gate Bridge (north to south); if you pay online yourself, you can automatically opt-out of Alamo’s charges without contacting them. Picking up a car at San Francisco airport was quite intense, it felt like there were more people than cars, and you had to grab one as soon as it appeared.

The GPS provided was quite unreliable, often directing us to toll roads, but everything else was fine. Both pick-up and drop-off were fairly quick.

They have Chinese-speaking staff, and there are many new car models