I filled out the feedback for the wrong location last time, the issue was with this Izmir booking. The rental company didn't deliver the car on time. According to the instructions from PigCar on WeChat, the rental company should have been inside the airport, but it wasn't. We had to call separately to arrange for the car. The rental company didn't meet us at the airport, and the staff who answered the phone at night didn't speak English. PigCar customer service didn't resolve the issue, and we waited for an hour in vain. They said the car would be delivered to our hotel later, but it never arrived. We had to stay at the airport hotel Orty Hotel for the night. The next morning, we finally got hold of someone who spoke English, and the car was delivered to the hotel at 11 am, affecting our plans for the second day.

There is no physical store, but the staff arrived on time as scheduled.

The staff doesn't speak English, the owner doesn't care about customers, no physical store, hence the low price

The car was in poor condition considering the price but it did what it needed to do. The horn didn’t work, we had to share the front seat adjuster handle. Overall it was a bit shabby and when you consider the exchange rate, very, very expensive. One of the reasons we booked with this comps was the promise of an additional driver at no cost. We were informed on arrival that this was not the case and we’d need to pay more. Very poor.

Qeeq need to check policy before committing their customers to deals which don’t stand. We had no choice on arrival.

The gasoline tank was empty!!! We spend 1u30 to get the car!!!