Very convenient

Very poor service, booked a Camry but got a Qashqai. The whole family and luggage were cramped together. Complained to the rental company, and they claimed it was an upgrade. This issue has never been resolved.

Budget is quite good. When renting a car in Launceston, they provided a new car. The order mentioned a full tank, but in reality there was no fuel. Called them after finding out and it was resolved later.

The rental process is very convenient. Just provide the order, driver's license, and translation, and it's quickly processed. When picking up the car, they directly tell you the location, and you go there yourself, completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.

Friendly and attentive service, taught me how to use the car.