Excellent

The rental and return process was very quick, and the staff even said not to worry about small scratches when returning the car. They were so generous. Renting a car in the US is incredibly convenient.

Many people rent from them. Not bad.

The environment wasn't very clean with some trash around. They required me to buy a full tank of fuel and suggested returning the car empty, claiming that gas prices in Los Angeles were much higher than in San Francisco. This arrangement seemed a bit deceitful. The price for a full tank was locked at $3.xx per gallon, which was higher than the average gas price in San Francisco, which is usually around $2.77 per gallon. Additionally, it’s hard to return a car completely empty; I still had nearly half a tank. Many gas stations in Los Angeles also have prices around $2.77 per gallon. So, returning the car with an empty tank is a rip-off. The rental company should have offered an option to return the car with a full tank, but the staff didn't give any choice and just completed the paperwork. Being new to the place, I had no option but to accept it.

There were quite a few people waiting in line for the paperwork, which indicates that this company is pretty good. Signing, picking up, and returning the car were all very simple.