Great, picking up and returning the car was very convenient.

Terrible rental company, misleading consumers and charging hidden fees. They said $65, but I found a $76 charge on my bank statement. Customer service just said the actual amount is what counts. Why not charge a million? The car wasn't even the model I booked, very small and cheap.

After getting off the plane, I communicated, signed, and got the car keys before picking up my luggage. Following the ground signs, I found the car and set off!

Good service attitude, good car condition, almost new car.

Great! A white new Highlander with only 7378 kilometers at pickup. Despite my limited English, the staff explained everything patiently. Returning the car was even simpler; a parking lot staff took the keys and said 'bye-bye,' and it was done. Perfect.