Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.

The waiting time at Hobart airport was a bit long, but understandable since many flights land and many people pick up their cars at the same time.

Returning the car in Hobart was a bit troublesome and took some time, but overall, I was very satisfied. Returning the car in Adelaide was very convenient, and they didn't take much time to inspect. Handing the keys to the front desk was enough.

I clearly stated that I would return the car at 10 PM on the 31st, but there was no staff working at that time and nobody answered the phone. This caused me a lot of trouble.

The counter staff and car inspection staff were very enthusiastic. Of course, they recommended other insurance options before we picked up the car, but when I politely declined, they immediately proceeded with the rental process and explained everything in detail. Very satisfied.