Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Ives Cooper

Germany

Reviewed: Wed, Oct 8, 2014

About Hertz: 10.0 /10

The company is very professional and truly deserving of being a world-class car rental company. It was easy to find following the instructions after leaving the airport. Since we crossed the border into Italy, they replaced the Mercedes with a 9-seater Ford. The only drawback was the requirement to purchase comprehensive insurance (originally insurance was included, but it might have been invalidated by crossing the border). The original 10-day rental was 641 euros, but it totaled 1099 euros in the end, which is a bit pricey.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Maxine Commons

Germany

1 days rental

Reviewed: Mon, Apr 9, 2018

About Hertz: 4.0 /10

Booked a Mercedes, ended up with a Ford. There were at least two similar Mercedes parked nearby. When I asked customer service, they said it's the same grade and refused to change.

Lucien Belle

Germany

1 days rental

Reviewed: Mon, Oct 16, 2017

About Hertz: 2.0 /10

Waited over half an hour in line to pick up the car. Despite being told there would be no extra fees, they automatically added high insurance costs without informing the consumer. Very disappointing!

Hulda Hutt

Germany

1 days rental

Reviewed: Mon, May 4, 2015

About Hertz: 8.0 /10

Overall, I'm satisfied with the service. After purchasing the super cover, I didn't even need an inspection when returning the car, which was very convenient. I rented a Mercedes C-Class but ended up with a V60. However, the car was very new, with only 1500km, and in great condition.

About QEEQ: 10.0 /10