Very good

Overall, my experience with this rental company was good. The staff was enthusiastic. We had to switch cars in Salt Lake City because the vehicle's screen kept showing maintenance warnings. We went to the Salt Lake City airport, and the staff quickly decided to switch cars for us, resolving our worries. Of course, the company is a bit smaller compared to others, so the variety and mileage of cars are somewhat lacking. Nevertheless, I would still consider Dollar for future rentals.

Pretty good, have rented here 7 times

We incurred an additional charge of $351, including a toll pass for $196, a tank of fuel for $54, taxes for $68, and $3 per day for 11 days for the additional driver, totaling $351. However, we were charged $417, with an extra $66. Is this a deposit? Will it be refunded?

The staff's attitude was average, but the procedures were handled very quickly.