Great service, both renting and returning the car were very convenient. Will choose them again next time.

The car was in excellent and new condition, and the complimentary tank of fuel seemed to last longer than the fuel we refueled later. The trip through the frozen Yellowstone National Park went smoothly since the customer service at Daole indicated that they have all-weather tires, so we didn’t use snow chains. Driving on regular roads was no problem.

Although I booked a Grand Cherokee, I never saw a single one from start to finish. In the end, I had no choice but to choose a Nissan Murano, which had already run nearly 100,000 kilometers. It wasn't what I wanted.

Overall, the car was relatively new and the interior was well cleaned. However, there were relatively few pickup locations. Particularly, we had a minor accident during the trip and needed to change the car, but we had to drive four to five hundred kilometers to do so, which was a bit inconvenient. Also, the return location in Los Angeles is not inside the airport, which is quite inconvenient.

They didn't reserve the car for us, and we had to wait a long time. In the end, we had to switch to a different model, which was much more expensive than the online booking price.