The company is excellent, and the staff are patient and responsible.

Their service is impeccable. When we exited the airport, there was someone holding a sign with my name on it waiting to pick us up, which made us feel very welcomed. The person who picked us up was an elderly man, with limited English, but he patiently communicated with us until we understood everything. The car was almost new, and driving it was an excellent experience! When we returned, someone picked us up again. This time, the elderly man didn't speak any English. We just asked 'OK?' and he responded 'OK!' and we were on our way. Haha. Very good experience.

Picking up and returning the car was very convenient, and the paperwork was processed quickly.

We rented a small manual Polo from Caro. Overall, the car was in good condition, especially during flat acceleration, though it lacked some power when driving uphill. The service attitude was very good.

The front desk staff spoke good English, but the return staff hardly spoke any. There was no counter in the airport hall; we had to call them to pick us up.