Arrived early in the morning, so car pickup and inspection was quick. Picking up the car an hour early costs an extra 10 euros.

There's no counter at the airport. I met the staff in the parking lot; they were very responsible.

Overall, I am satisfied with the vehicle. Although I booked a Ford model, I received a Volkswagen POLO 1.4 instead. The car was nearly new (less than 30,000 km) and performed well for city driving and occasional uncomplicated mountain roads for two people. However, the staff at the pickup point were not very patient or friendly. Make sure to thoroughly check the car for any scratches and get them acknowledged on the pickup form. This time I noticed some scratches and had the staff sign to confirm. Additionally, there were very few staff members when returning the car, so I had to find someone myself, which could be improved. If vehicle options and prices are similar, I might reconsider choosing this company in the future.

The contract was for a Passat, but we actually got a Toyota SUV at the same price. Pleasant surprise!

Counter staff was very unfriendly and we had to ask for every piece of information!!