Car was nice and clean.

Satisfactory feedback.

Upselling additional products

Terrible service and the car was mediocre.

Was charged an additional $360 for insurance without prior notice.

The waiting time for a rental car at Los Angeles airport is quite long, almost an hour and a half. The rental procedures are very simple, but I was required to add the road safety insurance. I booked a standard-sized SUV like the Grand Cherokee, but they only had a Chevrolet of the same class, which has smaller space and less power. This was noticeable as soon as I hit the highway. Additionally, on the seventh day of usage, the air conditioning stopped working without any warning. Since I had to return the car in two days, I didn't bother to exchange it. I advise that renting a Japanese car might be more reliable.