average

Portugal

Reviewed: Thu, May 23, 2019

About SURPRICE RENT A CAR: 7.3 /10

Well, first of all they never answered the phone when we tried to call to inform them that our flight had been changed and that we would arrive earlier. So when we actually arrived, they were not quite happy. Still, we got the car. But then, they asked for a credit card, which we had, but didnt want OUR credit cards so they made us pay an insurance to cover the "risk" of not having a credit card. Anyways, the car was fine and we were pretty satisfied with it. Just the employees were a bit off.

About QEEQ: 8.0 /10

Mini | Peugeot 108 or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

L.Bendelow

Portugal

1 days rental

Compact | Ford Focus Estate or similar

Reviewed: Sat, Sep 14, 2019

“Would not use again”

About SURPRICE RENT A CAR: 8.0 /10

The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

About QEEQ: 10.0 /10

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

M.Briand

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Fri, Aug 23, 2019

“Satisfait du site, déçu de l'agence de location de voiture”

About SURPRICE RENT A CAR: 6.0 /10

La voiture était de bonne qualité, cependant on vous laisse avec des pneus sous-gonflés (le voyant s'allume donc peu de temps après) et dans la réserve au niveau de l'essence. Nous avons eu du mal à trouver le lieu de récupération de la voiture, sachant que c'était une navette qui nous emmenait au lieu réel de récupération (6-7 min de route). Nous avons mis une heure et demie ensuite au guichet pour finaliser les démarches (problèmes de communication, caution ÉNORME de 1875 euros pour le véhicule qui nous a fait dépasser notre plafond bancaire et donc ne faisait pas fonctionner la carte !). Déçus.

About QEEQ: 8.0 /10

Le site a parfaitement fonctionné pour la réservation du véhicule, les prix sont très abordables, aucune difficulté dans mes démarches. Je recommande.

S.Brown

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Sun, Aug 4, 2019

About SURPRICE RENT A CAR: 10.0 /10

Staff where very welcoming happy to help car where very clean and well maintained

About QEEQ: 10.0 /10

Prices are fantastic

g.soares

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, Aug 4, 2019

About SURPRICE RENT A CAR: 5.3 /10

Voiture plus petite mais le prix inchangé et aucune réaction du loueur. Ils m ont demander 15 euros par jour car je n avais pas de carte pour la caution, après avoir insister pour qu ils prennent ma carte de crédit qui prouver servir de carte pour la caution. Personne non aimable !