Appalling , you advertise cars that are 1 year old the heap you gave me was 3 years old over 65000 miles and service light was on, you tried to sell me add on car insurance by scaring me and swiped my card for over 2000 euros that takes 18 days to return , shocking service, add to this I had to pay for a taxi to get to your site all round a joke , never again
“The pick up process is very poor and time consuming”
About Easirent:5.3/10
The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces
We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!
Staff tried to sell us unnecessary things with persistence, deposit is still not released on my credit card a week after returnal, pick up took a hell lot of time, rather unfriendly staff
Con men don’t both, very cheap, I had excess insurance so they were pissedoff that I didn’t take out insurance when I dropped it off they found a scrape that was already there but wasn’t on the paper work so had to fork out £400 so they could make money from me. I will very use again and beware
Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer
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Customer Service
Appalling
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View more >Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer