Good service, well-maintained cars

Good, very convenient.

The waiting time for a rental car at Los Angeles airport is quite long, almost an hour and a half. The rental procedures are very simple, but I was required to add the road safety insurance. I booked a standard-sized SUV like the Grand Cherokee, but they only had a Chevrolet of the same class, which has smaller space and less power. This was noticeable as soon as I hit the highway. Additionally, on the seventh day of usage, the air conditioning stopped working without any warning. Since I had to return the car in two days, I didn't bother to exchange it. I advise that renting a Japanese car might be more reliable.

Very good, professional, and efficient. Their sales tactics are so effective that you end up spending a lot without realizing it. Companies in our country should learn from them.

It was Black Friday, and I didn't have a reservation, so they upgraded me to a full-size SUV at no extra cost. Due to language barriers, I was still convinced to buy some unnecessary insurance. Sigh!!!