It was okay

1. Picking up and dropping off the car at the same place is very convenient. 2. The car provided was not the one I reserved, even though I confirmed it in advance; the front desk's response was useless. When I went to pick up the car, it wasn't a Rav4. 3. The full tank should be over 426 miles, but the car had only about 385 miles when picked up. Because we had to travel a long distance, even after refueling to full before returning, it was still around 400 miles. We showed the receipt to the staff, but they insisted on charging us. Why require a full tank on return if it's not provided with a full tank in the first place?

Had to wait in line for a long time. Booked a Jeep Grand Cherokee, but was given a rather average Hyundai on-site. Although it's in the same category, the value for money doesn't match the car I wanted. A bit disappointing!

The car was very new, but you might not get the exact model you initially wanted. Usually, you have to pay for an upgrade. However, the upgraded car will exceed your expectations.

Big car rental company, great service, received a brand new car!