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Live chat Email us Service Code: 6456859328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6456859328
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Frankfurt-Hallstatt-Salzburg-Regensburg

Reviewed: Thu, Jan 24, 2019
About Enterprise: 10.0 /10
This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.
About QEEQ: 10.0 /10

Relevant Reviews on Enterprise Frankfurt Airport

Egbert Eve

View more >
Reviewed: Tue, Sep 26, 2017
“Frankfurt - Rothenburg - Prague - Austria - Königsee - Munich - Neuschwanstein - Stuttgart - Heidelb”
About Enterprise: 10.0 /10
Picking up and dropping off the car at Frankfurt Airport is very convenient. There's a counter in the arrival hall where you can complete payment and then go to the underground parking level 1 to get the car. Returning the car was a bit tricky, however. The navigation led us to the lower levels (B2 and B3) of the parking lot. After driving around and exiting, we asked the security at the exit and found out that the entrance to the rental car parking area on B1 is near the parking exit via a small ramp. It would be great if the navigation could direct us to that ramp directly. When returning the car, three people inspected it thoroughly, showcasing German meticulousness. In contrast, in France, a single person glanced at it and said it was okay.
About QEEQ: 10.0 /10

Lilith Maria

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Reviewed: Wed, Sep 6, 2017
About Enterprise: 2.0 /10
Unjustified charges, poor service attitude.

Greg Gunter

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Reviewed: Wed, Jan 3, 2018
About Enterprise: 2.0 /10
I rented a station wagon, but they only gave me a Ford Focus hatchback (see picture, it's not a station wagon and very small). They insisted this was the station wagon, which was completely unusable for four people. In the end, I had to pay to upgrade. This rental company is quite deceitful.

Flora Bess

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Reviewed: Mon, Dec 11, 2017
About Enterprise: 2.0 /10
Completely dishonest. Confirmed an automatic MPV at booking, but at the airport, they said they didn't have one, so I had to take a van. There was no damage when returning the car, confirmed in person, but they still forcibly charged 500 euros on my credit card, refunded only after multiple complaints. When picking up the car, I noticed the rear wiper was broken, and it was clearly noted in the contract, but they still charged over 100 euros, claiming it was a repair fee. They repeatedly confirmed it was a gasoline car, but it was actually a diesel, almost damaging the engine.

Alva Dupont

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Reviewed: Wed, Jul 22, 2015
About Enterprise: 2.0 /10
Very poor service from the rental location. They exploited the language barrier to add hidden charges, increasing the total cost deceptively. They even swapped my car for a small Opel SUV, which was totally unexpected.

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